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Search our Frequently Asked Questions by searching or scroll through the categories and questions below. If you cannot find your question please contact us using the Support Form

  Q: I won a giveaway and submitted my clip of choice. Why I don't see it in "my downloads"?  

A: If you submitted your clip of choice you need to allow a few hours. Your clip will appear in a new link called "My Prizes" located in your "My Account" module. If you don't see it is because is not yet available.


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